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Chico’s Sees Success with Mobile Messaging

Women’s apparel brand Chico’s is connecting with customers in a new way through mobile messaging, which helps the brand connect with its customers on a personal level. “Some of the challenges was being...

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Keys to Creating a Gen Z-Friendly Email Marketing Strategy

The eldest Gen Z, the generational cohort following millennials, will turn 22 this year. Like all generational cohorts, they have attributes unique from those before them, but Gen Z does have a first:...

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5 Ways AI Creates a Personalized Digital Experience

Artificial intelligence (AI) has become one of the most talked about technologies in the retail sector. Why? Because AI helps retailers understand customer preferences, provide tailored content that...

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Mountain Hardwear Launches Augmented Reality Mobile App

Mountain Hardwear, whose parent company is Columbia Sportswear, has launched an augmented reality shopping app featuring its completely redesigned equipment line. “Our app was designed to help break...

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5 Great Mobile Checkout Experiences and Best Practices Behind Them

With over 50% of shopping sessions now coming through mobile, the need to optimize mobile checkout experiences is becoming mission critical. Retailers and brands haven’t seemed to get their mobile...

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What the Rise of Live Video Means for the Future of Retail

For years, live video and retail were two separate entities, but thanks to the growth of live streaming and other live content trends in the U.S., both consumers and businesses are looking to the...

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3 Payment Process Steps for Increasing Ecommerce Conversion

For an ecommerce business to grow and maintain a constant stream of revenue, it must learn how to increase conversions. One of the best ways to do this is to optimize the payment experience. By...

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Amazon Drives 115% Rise in Ecommerce Ad Spend During Q3

Ecommerce ad spend rose 115% in the third quarter compared to last year, and was up 51% over Q2, driven largely by Amazon, a seasonal surge for Prime Day and a strong back-to-school season. The Q3 2019...

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How Omnichannel Retail Is Building the Shopping Experience of the Future

With rising demands and increased competition, retailers are looking to capture the attention of digitally saturated consumers through enhanced, experiential shopping, in order to attract them to both...

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Kicked to the Curb: The New Normal of Store Technology and Commerce

Practicing social distancing in June 2020 at a Zara store in Kuala Lumpur (credit: Shutterstock) Every January at NRF’s Big Show conference and expo, prognosticators get a glimpse at the cutting edge...

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